Privacy Policy
Effective Date: January 1, 2024
Centeurea Flowers ("we," "our," or "us") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy outlines the types of information we may collect, how we use it, how we safeguard it, and the choices you have regarding your data.
1. Information We Collect
We collect information to provide better services and ensure a smooth user experience. This information includes:
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Personal Information: Includes your name, email address, phone number, billing and shipping address, and payment details.
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Account Information: If you create an account, we collect your login credentials and preferences.
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Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, time spent, and navigation paths.
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Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies. See the "Cookies" section below for more details.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders, including delivery and payment processing.
- To personalize your experience on our website and recommend products or services.
- To provide customer support and respond to inquiries or complaints.
- To improve our website, services, and customer experience through analytics and feedback.
- To send marketing communications and promotional offers, provided you have opted in.
- To comply with applicable laws, regulations, and legal processes.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device to enhance your experience. We use cookies for:
- Essential Functions: To enable core functionalities such as logging in and navigating the site.
- Performance and Analytics: To understand how users interact with our site and improve performance.
- Advertising: To deliver tailored advertisements based on your interests.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect some website functionalities.
4. Sharing of Information
We may share your information with third parties in the following situations:
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Service Providers: Companies that help us operate our website, process payments, deliver products, or provide customer support.
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Compliance with Laws: To comply with legal obligations or respond to lawful requests by authorities.
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Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
5. Security Measures
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, and secure storage systems. However, no method of data transmission over the Internet is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- The right to access and request copies of your data.
- The right to correct inaccuracies in your data.
- The right to delete your data, subject to legal and contractual obligations.
- The right to withdraw consent for marketing communications.
To exercise your rights, contact us at info@centeureaflowers.org.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it deleted.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this page regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Email: info@centeureaflowers.org
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